Data analyzed from over thousand scopes indicated that flexible scopes have the highest Cost of Service Ratio (COSR), almost 20-25%. COSR stands for cost of upkeep of the device that includes spare parts & labour cost divided by the capital cost of the equipment. With age, this number goes further up. confident in our care.
Clearly, there were many gaps that we identified: Almost negligible professional third-party support, over 70% scopes were 4 years or older, large number of installations were orphaned without any technical support, loan scopes were only provided 70% of the time. With over twenty years of experience in endoscope repairs in Australia, FBE Pty decided to do a knowledge transfer to FBE India of skills & expertise acquired independent of OEM trainings.
We set up state-of-the-art workshop in Hyderabad with right tools, spare parts, skill & test equipment.
Over the years we have served hundreds of customers and continue to do so for many of them year after year.
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